FAQ

Tanya Shatseva

FAQ

Hello there!

If you have any questions or special inquiries - feel free to contact me ;)

IMPORTANT!

Please note that your order is being shipped personally by me and need time to get prepared for it's safe journey! I do my best to make this waiting time as short as possible, however due to many art-projects it sometimes takes longer to proceed your order... PLEASE IF YOU NEED YOUR ART ASAP NOTIFY ME BEFORE OR IMEDIATELY AFTER ORDERING! Thank you so much for understanding and huge thank you for your support! <3

PAYMENT

I accept PayPal. This is the most secure option for you. This payment method can also be used by buyers who do not have a PayPal account without the need to sign up.

SHIPPING

I ship Worldwide. Orders are packaged with super care and love to ensure your art arrives in perfect condition. 

All items will be sent by the 1st class recorded delivery in Russia or International orders by Airmail signed for service. All the packages are provided with tracking number! Also If you want to change shipping method contact me before making an order!

TERMS

Each print is getting printed and embellished individually and unique, so it usually takes from 1 to 3 weeks to get shipped. Not-embellished prints and originals are ready to ship in ~1 week. International shipping may take from 1 to 3 weeks usually depending on postal service's work. Tracking number is provided with EACH package, so you will be able to control its journey! ;)


ORIGINAL ARTWORKS

All originals are hand signed and go with sealed Certificate Of Authenticity.

*exсept studies


Thank you a lot for your love and support!

Much love,

Tanya